Clear conflicted charges, force what must go through, and choose correctly between cancelling and reversing a charge.
Overview
Clear conflicted charges, force what must go through, and choose correctly between cancelling and reversing a charge. Vault is billing and finance: charges, invoices, deposits, refunds, payer claims and the financial audit trail.
It is an intermediate course in the Revenue & Billing part of the catalog, built as 4 modules and 16 lessons. It is written for the Billing Staff and Ward Manager roles.
This course takes about 1.5 hours to complete.
Outcomes
Prerequisites
Contents
4 modules · 16 lessons · 1h 30m
The one ordered pipeline of checks, waterfall, tax and split.
4 lessons
The named control ids a biller meets in real work, and how to triage them.
4 lessons
Fix the root cause and re-run, or consciously force the charge through.
4 lessons
Cancel before the invoice, reverse after it, and never edit either.
4 lessons
Audience
Keep going
Same tool, same subject, or written for the same people.
Prove you can run a stay's money in Vault end to end, from first charge to a cleared discharge and a filed insurance claim.
Run a stay's money end to end: the running bill, deposits, Pay Now, the finalized invoice, and finance clearance at discharge.
Onboard and empanel payers, bind a payer to an admission, file a coded claim, and work pre-auth, denials and settlements.