Report an incident safely, run a structured RCA, drive the CAPA ledger to closure, and work risk, mortality and infection surfaces.
Overview
Report an incident safely, run a structured RCA, drive the CAPA ledger to closure, and work risk, mortality and infection surfaces. Vigil is accreditation evidence drawn from work already recorded, rather than assembled in the weeks before a review.
It is an intermediate course in the Quality & Accreditation part of the catalog, built as 6 modules and 25 lessons. It is written for 4 roles, including Nurse, Doctor and Quality Officer.
This course takes about 2.5 hours to complete.
Outcomes
Prerequisites
Contents
6 modules, 25 lessons, 2h 23m
Universal intake, the sealed anonymity vault, and the incidents the system detects for you.
4 lessons
What promotes an incident, who gets told, and which deadline actually applies.
4 lessons
One corrective-action ledger for every domain, and the governor that limits your retries.
5 lessons
Proactive risk work, and the multidisciplinary review of every death and code blue.
4 lessons
Device-day denominators, outbreak detection, and the two regimes' safety-goal instruments.
4 lessons
Grievances with a service-level clock, satisfaction and experience surveys, and escalation.
4 lessons
Audience
Keep going
Same tool, same subject, or written for the same people.
Prove you can configure Vigil, run a mock assessment, evidence data-protection governance and assemble the assessor pack.
Run committee governance, internal audits and drills, and keep training, equipment, licence and reporting obligations current.
Read the readiness verdict, work the per-OE evidence pane, keep controlled documents current, and run a self-assessment.