Report an incident safely, run a structured RCA, drive the CAPA ledger to closure, and work risk, mortality and infection surfaces.
Overview
Report an incident safely, run a structured RCA, drive the CAPA ledger to closure, and work risk, mortality and infection surfaces. Vigil is accreditation and quality: turns what the hospital already does into live proof for an accreditation review.
It is an intermediate course in the Quality & Accreditation part of the catalog, built as 6 modules and 25 lessons. It is written for 4 roles, including Nurse, Doctor and Quality Officer.
This course takes about 2.5 hours to complete.
Outcomes
Prerequisites
Contents
6 modules · 25 lessons · 2h 23m
Universal intake, the sealed anonymity vault, and the incidents the system detects for you.
4 lessons
What promotes an incident, who gets told, and which deadline actually applies.
4 lessons
One corrective-action ledger for every domain, and the governor that limits your retries.
5 lessons
Proactive risk work, and the multidisciplinary review of every death and code blue.
4 lessons
Device-day denominators, outbreak detection, and the two regimes' safety-goal instruments.
4 lessons
Grievances with a service-level clock, satisfaction and experience surveys, and escalation.
4 lessons
Audience
Keep going
Same tool, same subject, or written for the same people.
Prove you can configure Vigil, run a mock assessment, evidence data-protection governance and assemble the assessor pack.
Run committee governance, internal audits and drills, and keep training, equipment, licence and reporting obligations current.
Read the readiness verdict, work the per-OE evidence pane, keep controlled documents current, and run a self-assessment.