Tune the five-rung escalation ladder, understand acknowledgement against resolution, read the per-recipient inbox, and review a noisy rule.
Overview
Tune the five-rung escalation ladder, understand acknowledgement against resolution, read the per-recipient inbox, and review a noisy rule. Sentinel is the alert ledger and rules engine: when an alert fires, who it reaches, and how it escalates.
It is an advanced course in the Alerts & Communication part of the catalog, built as 4 modules and 18 lessons. It is written for 4 roles, including Hospital Administrator, Ward Manager and Quality Officer.
This course takes about 1.5 hours to complete.
Outcomes
Prerequisites
Contents
4 modules · 18 lessons · 1h 35m
Five levels, reusable named chains, and the timers between rungs.
4 lessons
Four verbs that are constantly confused with each other.
4 lessons
One alert, many inbox rows, and the number on the bell.
4 lessons
The management view: filters, times, bulk action and archival.
6 lessons
Audience
Keep going
Same tool, same subject, or written for the same people.
Understand the alert ledger, the bell panel, acknowledgement and escalation, and the channels that reach you off-screen.
Write alert definitions in the Sentinel console: three trigger kinds, the condition engine, recipient strategies, and the storm controls that keep a ward sane.
Prove you can design a branching process, author an alert that fires once, trace an undelivered escalation, and defend the numbers in a review meeting.