Understand the alert ledger, the bell panel, acknowledgement and escalation, and the channels that reach you off-screen.
Overview
Understand the alert ledger, the bell panel, acknowledgement and escalation, and the channels that reach you off-screen. Sentinel is the alert ledger and rules engine: when an alert fires, who it reaches, and how it escalates.
It is a beginner course in the Alerts & Communication part of the catalog, built as 4 modules and 14 lessons. It is written for 8 roles, including Doctor, Nurse and Ward Manager.
This course takes about 1 hour to complete.
Outcomes
Prerequisites
Contents
4 modules · 14 lessons · 1h 4m
One searchable log of every important alert in the hospital, with a closed vocabulary.
3 lessons
The alert surface slides the tool aside rather than covering it, so you can work with both.
4 lessons
What happens when nobody answers, and how a manager reads the record afterwards.
3 lessons
Alerts are decided in one tool and delivered by another, under your preferences and consent.
4 lessons
Audience
Keep going
Same tool, same subject, or written for the same people.
Write alert definitions in the Sentinel console: three trigger kinds, the condition engine, recipient strategies, and the storm controls that keep a ward sane.
Tune the five-rung escalation ladder, understand acknowledgement against resolution, read the per-recipient inbox, and review a noisy rule.
Prove you can design a branching process, author an alert that fires once, trace an undelivered escalation, and defend the numbers in a review meeting.