Learn the visit model, the four desk views and the safety mechanics that govern every action at the front door.
Overview
Learn the visit model, the four desk views and the safety mechanics that govern every action at the front door. Gate is the front door of the hospital: registers patients, opens visits and manages outpatient appointments.
It is a beginner course in the Clinical Operations part of the catalog, built as 4 modules and 17 lessons. It is written for the Front Desk, Ward Manager and Nurse roles.
This course takes about 1.5 hours to complete.
Outcomes
Prerequisites
Nothing is required first — this course assumes no earlier Pensieve Learn course.
Contents
4 modules · 17 lessons · 1h 15m
The single rule the whole platform hangs off, and the vocabulary that encodes it.
4 lessons
A guided tour of the four views a clerk works from, plus the chamber widget.
4 lessons
Every column on the ward list and what it tells you at a glance.
4 lessons
Why Gate greys out buttons instead of hiding them, and never claims a write it did not get.
5 lessons
Audience
Keep going
Same tool, same subject, or written for the same people.
Search the health record, open the patient desk and admit one patient end to end in a single sitting.
Run a full atomic admit with orderables, care team, location and payer, and mint an emergency record in one tap.
Book, confirm, reschedule and cancel outpatient appointments, and convert one into a real admission.